For nearly a decade, we’ve designed and built custom platforms for businesses across industries—including retail, charity, sales, home remodeling, financial services, gaming, professional development, and healthcare.
Our team has deep full-stack expertise, with a strong focus on user experience and practical, scalable solutions.
Ruby on Rails and Airtable are the tools we reach for most often to create tailored solutions that integrate seamlessly into our clients’ operations.
We work as a unified team, blending permanent staff and trusted contractors, all of whom are hands-on in projects. Our approach is deeply collaborative: we take the time to understand each client’s business, challenges, and workflows, then craft technology that makes their work smoother, smarter, and more efficient. Many of our client relationships extend over years, as we continue refining and evolving their systems to meet new demands.
Meet the team
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Jonathan Bowen
Managing Director
/ LinkedInAs Managing Director and co-founder of Dragon Drop, Jonathan leverages over 25 years of experience designing technology solutions that address core business challenges. His background spanning both vendor and client perspectives shaped his vision that small, expert teams can build superior internal tools without the overhead associated with traditional consultancies. Jonathan excels at connecting operational needs with systems thinking, ensuring clients receive precisely the right technology for their transformation goals. He remains energised by delivering impactful solutions and staying at the forefront of emerging tools that enhance business operations.
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Adam Dawkins
Technology Director
/ LinkedInAs Technology Director at Dragon Drop, Adam brings comprehensive expertise from his journey through design, front-end development, and engineering roles. His strength lies in translating complex business requirements into elegant operational software, with particular pride in the CRM system he developed that now powers Victory HRG's core business functions. Adam approaches software development with thoughtful consideration for both immediate functionality and long-term sustainability, creating internal tools that remain valuable and maintainable for years. Beyond work, his passion for cooking and language learning reflects his dedication to continuous improvement and refined craftsmanship.
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John Norris
Development Director
/ LinkedInAs Development Director at Dragon Drop, John brings over 20 years of expertise across multiple industries including fashion, retail, finance, government, automotive, and medical sectors. His approach combines technical excellence with a unique ability to anticipate user needs, consistently delivering solutions that transform business operations. A career highlight includes leading a government project in 2015 that significantly streamlined processes and created meaningful impact for users. John's passion for creating intuitive internal tools stems from his belief that technology should simplify complexity. Outside work, he fuels his creative thinking through podcasts and elaborate cooking projects, though his greatest satisfaction comes from seeing users benefit from well-designed solutions.
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Richard Butler
Developer
As a Developer at Dragon Drop, Richard combines strong front-end expertise with comprehensive web application knowledge, specialising in modern frameworks and development best practices. His talent for optimising high-traffic digital touchpoints has transformed client operations through intuitive interfaces and dynamic components that significantly enhance user engagement with critical business information. Richard excels at creating internal tools that streamline complex workflows, focusing on solutions that provide lasting operational value. He approaches each project with careful attention to how users interact with systems, driven by the satisfaction of developing robust solutions that improve daily business processes. Outside work, his passion for travel and nature exploration provides fresh perspectives that inform his innovative approach to technology challenges.
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Will Hodgson
Developer
As a Developer at Dragon Drop, Will brings seven years of diverse technical experience across various roles before finding his home in development. His background in rental management and higher education technology projects has honed his ability to create transformative internal tools that improve operational efficiency. Will's calm, methodical approach centres on understanding user needs completely, allowing him to develop operations software that reduces friction and addresses specific pain points. He finds deep satisfaction in creating business solutions that meaningfully enhance users' daily workflows and productivity. Beyond his professional life, Will channels his creativity into music, particularly building and modifying guitars—a pursuit that complements his thoughtful approach to crafting elegant technical solutions.
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Huw Tyler
Product Lead
/ LinkedInAs Product Lead at Dragon Drop, Huw thrives at the intersection of people, technology, and strategy. His background in user-centred design complements his experience delivering digital solutions for major NGOs, bringing practical expertise to business transformation initiatives. Huw excels in systems thinking and serves as an effective bridge between business stakeholders and development teams, transforming diverse requirements into cohesive, effective internal tools. His collaborative, hands-on approach stems from a belief that the best solutions emerge from real-world challenges. Outside of work, Huw channels his energy into planning a group travel venture and finds fulfilment in helping others exceed their own expectations.
Our extended team
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Altynbek Abdrakmanov
Developer
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Arno Fleming
Architect
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Olexiy Krikun
Developer
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Oleh Uhryn
Developer
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Misha Shelestiuk
Developer